FAQs

In order to rent a vehicle, you need:

1. A valid driver’s license
2. A major credit card that matches the renter’s driver’s license,
3.  A driver that is minimum 25 years of age.
4. Primary insurance

Note that the primary driver must be present at vehicle pick up.

We charge a $1,000 deposit per rental period.

No, all payments are non-refundable.  Store credits will be issued for unused rentals or portions thereof.

No, debit cards are not accepted as a method of payment at this time.

1.  If during business hours – call the JohnHope Automotive office at 340.489.0409
2. If after hours – Call Pelle’s Towing at (340)513-2487 and leave us a message via the Facebook Messenger. We will contact you as soon as possible.

We deliver vehicles anywhere on island.

No, in order to preserve our premium luxury vehicles, we do not allow off-roading in our vehicles. So, no Tide Pools, no Goat Hill, no remote locations. In the event that a vehicle is taken to one of these remote locations, the renter will be responsible for a $500 fine.

Relax, we got you. Just give us a call or send us a Facebook message. We will wait around for you.

Of course, we do! Car seats are available for a nominal fee.

There is an excessive cleaning fee. This is usually applied when a renter leaves too much sand in the vehicle. Please treat our rental vehicles like you would treat your own car. Leave the sand at the beach.

We want to make your rental experience as seamless as possible. If there is anything else that we can do, please let us know.